What should I do if I forget my login password?
Use the password reset or recovery option provided on the sign-in page. Follow the instructions sent through the account recovery process to create a new password.
Why can't I log in even with the correct password?
Check your internet connection, verify that you are using the correct account, and make sure there are no typing or browser-related issues. Trying again from a supported browser can also help identify the problem.
How do I keep my account secure?
Use a strong and unique password, keep your account information private, avoid signing in from untrusted devices, and make sure your browser and security software are kept up to date.
Where can I get additional help?
If you cannot resolve an account or product issue using the available troubleshooting steps, use the official PC Matic support resources for further assistance.